Wednesday, October 30, 2019
Conflict Resolution at the St. Clare Hospital Term Paper
Conflict Resolution at the St. Clare Hospital - Term Paper Example Personality conflict is also seen in the process. The CEO differs with other physicians and employees in the work process resulting into them calling for action. The hospital also faces differences in leadership. The CEO and the operation officer are willing to maintain their plan of reducing costs to increase their revenue. However, the physicians are not buying the idea and are quite furious about it. Moreover, there is conflict of differences in working styles. The style the CEO and the operating officer are willing to adopt differs from that of the other physicians in the facility. This is resulting into lack of cooperation in the hospital resulting into more crises in the health facility. This might even be represented in their work performance resulting into lack of patientââ¬â¢s satisfaction in the end of it all (Wrench, 2013). In handling the visible work place conflict in the health facility, it is important for the CEO and other physicians to come into a consensus. They should agree on how to work out the problems arising in the health care without dwelling much on one part. The CEO should avoid handling the problems alone since collaboration is essential in ensuring increased revenues of the hospital. The CEO ought to schedule a meeting with the physicians together and hear their views. He should avoid siding with any outside source whose sole aim would be to jeopardize the operations of the hospital. Each view aired by each physician should be considered and only the best implemented. They should then sit down and go through the suggested ideas one by one and implementing the most important of them all. This would reduce the conflict seen with a very high rate since the physicians would view the CEO as one who respects the views of employees. The most important thing to consider is that communication is very crucial in any workplace setting. Lack of proper communication between
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